Politique d’expédition
Shipping Policy
Thank you for shopping at Freya Prism! Below are the detailed guidelines regarding our order processing and delivery.
Order Processing Time
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All orders are processed and shipped within 2–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Times
| Destination | Estimated Delivery Time |
|---|---|
| Europe & the Americas | 7–15 business days |
| Other regions | 10–20 business days |
The above are estimated delivery times. Actual delivery may be delayed due to customs clearance, weather conditions, or other factors beyond our control.
Shipping Costs
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Free standard shipping on orders over $120 USD.
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For orders under $120 USD, shipping costs will be calculated at checkout.
Order Tracking
Once your order has been shipped, you will receive an email containing a tracking number, allowing you to check the status of your package at any time.
Customs and Duties
International orders may be subject to import duties and taxes imposed by the destination country. These charges are the responsibility of the buyer. We recommend that you check your local customs policies before placing an order.