Contact Us

We'd Love to Hear From You

Have a question about our crystals, need help with an order, or just want to say hello? We're here for you.

Get in Touch

📧 Email: FreyaPrism@gmail.com
(We aim to respond within 1 business day)

💬 Social: 
Youtube：https://youtube.com/@FreyaPrism
Whatsapp：https://wa.me/+18167939770

Frequently Asked Questions

Q: How long does shipping take?
A: Orders are processed within 1-3 business days. Shipping times vary by destination—typically 7-15 business days for international orders.

Q: What is your return policy?
A: We accept returns within 30 days of delivery. Items must be unused and in original packaging. For details, please see our Refund Policy.

Q: Are your crystals genuine?
A: Yes. Every stone we use is 100% natural and authentic, carefully selected for its quality and character.

Q: Do you offer gift packaging?
A: Yes! All orders come in beautiful, mindful packaging—perfect for gifting.